Terms & Conditions

Please Review the Terms Below.

All sessions must be paid a minimum of 24 hours in advance for individual sessions, and if you choose the 6-session package, all 6 sessions are paid in advance.
Sessions are £75 per hour if you use PAYG and £390 for a block of 6.
As discussed, please listen to the audio on WhatsApp every evening, it will offer you the best results of achieving a good night’s sleep, therefore allowing your subconscious mind to process your thoughts from the day.
Please begin listening to it asap.
Feel free to pass it on to friends and family if you think it may help them.
If we work on Zoom, ensure your appliance is fully charged, that you are comfortable with Zoom as a platform and that you are in an uninterrupted space.
Do not attend any session under the influence of alcohol or other intoxicating substances.
Please refrain from smoking or vaping during a session.

If on Zoom, please also set an alarm on your phone for five minutes after our session in case you should fall asleep during trance.

If we work in person, arrive on time for your appointment, and if the door to the therapy room is closed, I will be with another client. Please wait outside and I will be with you shortly.
Cancellation or changes to sessions must be within 24 hours of the appointment, or full payment will be charged.
If you are 10 minutes or more late for any sessions, it may mean I need to reschedule as I need a full hour for you to get the benefit of psychotherapy and hypnotherapy combined; the full session will be charged.
I look forward to working with you towards achieving your goals in a solution-focused way.
If you have any questions on any of the above, don’t hesitate to email them to me, and I will respond as soon as I’m free.

Privacy Notice for Omara Hypnotherapy

The following information explains how I collect, use and protect any personal data that you provide to me. I may change and update this privacy policy at any time by updating this privacy notice. If any significant changes are made I will make this clear on my website or I may contact you directly.

About Me

I am sole trader and data controller of the information I hold and process about individuals who have expressed an interest in my hypnotherapy and EFT services.

About the individuals whose data I collect

I collect data about individuals who:

Enquire about and/or attend hypnotherapy sessions
Enquire about and/or attend my relaxation classes, workshops and other occasional events

What I do with personal data

The legal basis for processing your data is as follows:

Contractual obligations in communicating therapy related information eg booking appointments, recording progress.
Legitimate interest in communicating information about relaxation classes, workshops, and other events.
Legitimate interest for financial accounting purposes.

Storage of personal data

I hold data in written form.

Written data collected:

From individuals, if they enquire by telephone or text, in which case, I hand-write contact details, using first name only and brief notes in order to make contact.
From clients, during the Initial Consultation and subsequent therapy sessions.
Written data is stored securely in a locked filing cabinet at my home.

Email Management System providers to help me communicate with you. Payment Gateways to process financial transactions. These providers have access to your personal information so that they can perform their functions on my behalf, but they may not use it for other purposes. I am professionally obliged to report to relevant authorities if I have concerns that you may cause harm to yourself, to others, or to me.

Sharing your personal data

Client data is anonymised.

Electronic data is also held within a proprietary Email Management system (Mailerlite) for the purposes of notifying you of my events and opportunities that may be of interest.

Electronic data within emails, text messages, voicemail and social media direct messages is held securely using leading service providers such as Facebook and Outlook, and is accessed via password-protected use accounts, mobile phones and laptops.

To ensure best practice I may from time to time discuss your progress with a supervisor, in which case I would not divulge your identity. With the above exceptions, I will never share your data with a third party without your express permission, unless legally reJquired to do so. Times, when I might seek your consent to share your data, may include; making a referral to another therapist or medical practitioner

Your rights

You have the following rights under the General Data Protection Regulations:

To request a copy of the information I hold about you
To update any of your personal information if it is inaccurate or out of date
To request that I delete the personal data I hold about you
To restrict the way in which I process your personal data
To request that I stop processing your data if you object to me doing so
To ask me to transfer your personal data to a third party

Data Retention

I will keep your personal data for no longer than necessary for the purposes of providing my service to you and to fulfil my obligations for financial and insurance record keeping. I am required by my governing association membership to keep records of my clients for adults for 6 years from the completion of their therapy. For clients under the age of 18, we are required by GDPR law to keep records until they turn 21 or for 6 years from the end of their therapy (whichever is greater). This includes both information about why you are seeking therapy and the notes taken at your session.